Call us or send us a text message and we'll get back to you.
Office Hours MONDAY-THURSDAY
YOU CAN NOT CANCEL SUBSCRIPTIONS BY PHONE OR EMAIL.
PLEASE READ INSTRUCTIONS BELOW.
Need helping connecting your account to new platforms?
We are currently developing code for FIRE TV connection. If you have a web based account there will be a few weeks before you can connect your account. Please be patient and we will keep you updated. Iphone and Android users can use the same login as the website for your apps. APPLE TV AND VHX are separate platforms and require a separate subscription as they do not support universal subscription options.
Customers wishing to cancel must do so before auto-renewal date. There are no refunds for cancellations after auto-renewal date. If you cancel your Roku or online subscription your access to the content ends Immediately. The way the system works is your subscription has to be active to watch content. Subscribers are encouraged to maintain subscriptions through the duration your subscription. We do not under any circumstance issue refunds for subscriptions.
Changing your Password/Updating your Credit Card Information
To change your password or update your payment please click on manage monthly subscription on the contact page of our website.https://signal23.tv/profile
Here you can change and edit any portion of your account. Note that we can not cancel and subscription ourselves however subscriptions can be canceled using the manage monthly subscription button as well.
If you cancel your Roku or online subscription your access to the content ends Immediately. The way the system works is your subscription has to be active to watch content. Subscribers are encourage to maintain subscriptions thorough the duration your subscription. We do not under any circumstance issue refunds for subscriptions.